- Protecting our customers’ information and their user’s privacy is extremely important to us. We are entrusted with some of our customer’s most valuable data, which is why we have built security into every layer of the Astra Cloud architecture. We provide regular backups and advanced disaster recovery planning, encryption in transit and at rest, advanced threat detection, common controls, and more.
- Additionally, we have devoted significant resources towards ensuring our cloud products are built and designed in accordance with widely accepted standards and certifications. These standards mirror many of the security and privacy requirements of the GDPR and give our customers a transparent framework by which to measure our software development and data management practices.
- Our data centers, co-location, and managed service providers also undergo a thorough security assessment as a part of the evaluation process and then undergo regular SOC 1, SOC 2, and/or ISO/IEC 27001 audits.
- Network Security – In order to safeguard our web application from DDoS attacks, we utilize an automatic DDoS Protection system provided by our cloud services provider.
- System Security – Security updates are continuously performed. Regular data back-ups are made to reduce the likelihood of data loss.
- ISO 27001 Certificate – Our Cloud Services provider is certified via ISO 27001, an internationally recognized standard for information security and which certifies that the company has implemented appropriate information security management systems.
- 24/7 Support – We have well-trained staff members who are available 24/7 to provide expert and personal support via email or telephone.
